FAQ

FAQ

General Questions

How much does house cleaning cost? Pricing depends on home size, service type, and frequency. Deep cleans and move-out cleans cost more than recurring maintenance cleans. Request a free quote for an exact price.

Do I need to be home during the cleaning? No — many clients provide access and come home to a spotless space. We just need clear entry instructions.

Are your cleaners insured and background-checked? Yes, every team member is background-checked, trained, and fully insured.

What products do you use? We use eco-friendly, family- and pet-safe products. If you prefer specific products, we’re happy to use yours.

What if something isn’t right? We offer a satisfaction guarantee. Contact us within 48 hours and we’ll make it right.

Do you offer same-day service? In most cases, yes. Call us and we’ll do our best to fit you in.

Services

What’s the difference between basic and deep cleaning? Basic cleaning covers everyday essentials — bathrooms, kitchen, dusting, floors. Deep cleaning adds detailed scrubbing of build-up, appliances, and hard-to-reach areas.

How often should I have my home cleaned? Weekly, bi-weekly, or monthly — it depends on your household. We’ll help you find the right cadence.

Do you clean Airbnbs between guests? Yes, we offer fast, thorough turnover cleans and can sync with your booking calendar.

Can you clean a home before I move in? Absolutely — move-in cleans are one of our most popular services.

Service Areas

What areas do you serve? We serve North San Antonio and the surrounding Hill Country — including Stone Oak, Alamo Heights, Boerne, Fair Oaks Ranch, New Braunfels, and more. See our Service Areas page for the full list.

Do you travel outside North San Antonio? We may — contact us and we’ll check availability.